01 Jan, 2024

There are an estimated 69 million breakdowns on America’s roads every year. Around 1 in 3 drivers experience auto trouble that requires roadside assistance annually. Breakdowns and auto trouble can have a major impact on a driver’s schedule and daily routine, including getting to work and collecting children from school and other activities.

Have you experienced auto trouble recently? Do you require professional maintenance or repairs? It’s important to choose a professional Killeen auto repair shop to ensure that your vehicle is roadworthy and you can transport your loved ones safely.

1. Experience Is Important

Vehicles are complicated machines with a lot of moving parts. The average motorist may be able to change a tire or replace the oil, however, when it comes to more complicated issues, they generally look for the support of an auto repair shop. That’s why it is so important to consider the experience of an auto repair shop’s technicians.

It’s a good idea to spend time reading an auto repair shop’s website, where you can get a better understanding of their experience, skills, and qualifications.

If you have friends, colleagues, or family members who recently experienced vehicle trouble, you can also ask them if they can recommend you a reliable auto repair shop. Another option is to directly ask an auto repair shop for a list of references. These are customers who you can speak to and ask any questions about the company, so you can make an informed decision.

3. Ensure They Are Blue Seal ASE Certified

When looking for the best auto repair shop in your area, it’s highly advised that you choose one that is Blue Seal ASE certified. Here in Killeen, Phil’s Service is the only ASE Blue Seal-certified repair shop. This certification recognized the credibility and competence of a repair shop’s technicians.

ASE’s Blue Seal of Excellence Recognition Program is granted to auto repair shops that meet a number of specific certification requirements. For example, it is necessary for at least 75% of technicians performing diagnosis and repairs to be ASE certified.

Here at Phil’s Service, we are also a BBB-accredited business with an A+ rating. If you would like to learn more about our certifications, don’t hesitate to speak to a member of our friendly and professional team.

5. Assess the Quality of Customer Service

Tips for Choosing the Best Killeen Auto Repair Shop