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97% of customers
would refer us to friends

4.92       425 reviews

4.92 stars - based on 425 reviews
Phil's service

Texas is home to thousands of mechanic shops, so how do you figure out where to take your car in Killeen?

When your car has issues, you want to take it to someone you can trust. If you, like most drivers, don't know much about cars, you're extremely vulnerable to predatory auto repair services that can charge for things you might not need.

That's why it's so important to do your due diligence when choosing an auto shop. With so many mechanic shops in Killeen alone, it can be an overwhelming process to find the right one.

In today's post, we'll help you out by telling you how to separate the good from the bad. Keep reading and you'll know what criteria to single out to find a trusted local auto shop for your vehicle.

Look at Ratings and Reviews

The first step in choosing a mechanic shop is to start your search online. Type "auto shop near me" to get a list of the top mechanics in your general area. From there, you can separate the most reputable from the rest by looking at Google ratings and reviews.

You can glean a lot of information from online reviews. Customers are never shy about sharing their experiences, especially with a service-based business like an auto shop.

What you're really looking for when reading reviews is red flags. If someone had issues with faulty repairs or poor customer service, they're sure to include it in the review. This can help you eliminate the lesser candidates from your search.

ASE Certifications

Once you've narrowed down your selection to 3-5 promising mechanic options, you can dig in a bit more on the details. One of the most important pieces of information to ascertain is how qualified a mechanic is.

The hallmark of a quality mechanic is an ASE certification. The National Institute of Automotive Service Excellence certifies both auto mechanics and auto shops. When you see this certification and its blue seal on an auto shop window, you know that the mechanics you're dealing with are held to a high standard.

How Experienced Are They?

Even with an ASE certification, you always want to make sure that the mechanic you choose has plenty of experience. The longer an auto shop has been helping its local community, the more you can trust that they're going to provide you with trustworthy service.

Also, the longer a shop has been in operation, the quicker they'll be able to diagnose your car issues and fix them. This is especially important when you need emergency repairs. An experienced mechanic will be able to get you in and out quickly so you can get back on the road.

Availability

Availability can be a tricky thing to navigate with mechanics. On one hand, if an auto mechanic is booked up, it's a sign that they're a popular and reputable place to bring your car.

If you need immediate repairs and they can't fit you in, however, you'll have to keep looking. That said, for less urgent matters, it's better to wait and get the best possible repairs for your vehicle.

Do They Offer Service Warranties?

Always ask a potential mechanic if they offer service and manufacturer's warranties. These act as a kind of insurance against faulty repairs or mechanical defects with parts.

If you don't check on this before getting repairs and you have more car issues after the mechanic is done, you may have to pay to have further repairs. Service warranties promise that any further repairs due to faulty service will be covered by the auto shop.

Manufacturer's warranties work in the same way but for faulty parts. If the mechanic installs a defective part in your vehicle, the warranty will allow you to take your car back into the shop to get a new part.

What's Their Speciality

A lot of auto shops specialize in a certain type of repairs. Depending on what's wrong with your car, you may have to seek out a particular type of mechanic.

If you're noticing screeching sounds or burning smells when you brake, for example, you'll need to take the car to a brake specialist. It's always a good idea to check an auto shop's website to see what type of services they have on offer.

At Phil's Service, we offer comprehensive auto care. Whether you're having problems with your engine or radiator, our diagnostic services will get to the root cause of your problems so you don't have to worry about your vehicle again.

Get Quotes

You should never agree to take your car into a shop without getting a quote first. In general, you should talk to at least 3 auto shops about your car problems and ask for estimates from each one.

Most mechanics will want to take a look a the car before telling you how much the repairs will cost. Under no circumstances should an auto shop make the repairs before telling you exactly what's wrong, what needs to be done, and how much it'll cost.

How's the Customer Service?

When you're talking to the representative at the auto shop about your car, pay close attention to the customer service you're getting. A good auto shop will be friendly and patient with its customers. Bad ones will make you feel stupid for not understanding the inner workings of your vehicle.

Auto shops thrive on good customer service. If they're clear and helpful in explaining what's wrong with your vehicle, you can probably trust them to fix it for the cheapest possible price.

Of All the Mechanic Shops in Killeen...

Follow these insider tips and you'll find a great auto mechanic to help you with your vehicle woes. Of all the mechanic shops in Killeen, Phil's Service is among the most reputable and respected.

We understand how intimidating it can be to bring your car into a new shop. Over 97% of our customers say they'd refer us to a friend, so you can trust us to take good care of your vehicle. Contact us today to schedule an appointment and we'll get you back on the road in no time.

Wondering how to Find the Best Mechanic Shops in Killeen? Contact Phil's Service for more information about auto mechanic.

Texas is home to thousands of mechanic shops, so how do you figure out where to take your car in Killeen?

When your car has issues, you want to take it to someone you can trust. If you, like most drivers, don't know much about cars, you're extremely vulnerable to predatory auto repair services that can charge for things you might not need.

That's why it's so important to do your due diligence when choosing an auto shop. With so many mechanic shops in Killeen alone, it can be an overwhelming process to find the right one.

In today's post, we'll help you out by telling you how to separate the good from the bad. Keep reading and you'll know what criteria to single out to find a trusted local auto shop for your vehicle.

Look at Ratings and Reviews

The first step in choosing a mechanic shop is to start your search online. Type "auto shop near me" to get a list of the top mechanics in your general area. From there, you can separate the most reputable from the rest by looking at Google ratings and reviews.

You can glean a lot of information from online reviews. Customers are never shy about sharing their experiences, especially with a service-based business like an auto shop.

What you're really looking for when reading reviews is red flags. If someone had issues with faulty repairs or poor customer service, they're sure to include it in the review. This can help you eliminate the lesser candidates from your search.

ASE Certifications

Once you've narrowed down your selection to 3-5 promising mechanic options, you can dig in a bit more on the details. One of the most important pieces of information to ascertain is how qualified a mechanic is.

The hallmark of a quality mechanic is an ASE certification. The National Institute of Automotive Service Excellence certifies both auto mechanics and auto shops. When you see this certification and its blue seal on an auto shop window, you know that the mechanics you're dealing with are held to a high standard.

How Experienced Are They?

Even with an ASE certification, you always want to make sure that the mechanic you choose has plenty of experience. The longer an auto shop has been helping its local community, the more you can trust that they're going to provide you with trustworthy service.

Also, the longer a shop has been in operation, the quicker they'll be able to diagnose your car issues and fix them. This is especially important when you need emergency repairs. An experienced mechanic will be able to get you in and out quickly so you can get back on the road.

Availability

Availability can be a tricky thing to navigate with mechanics. On one hand, if an auto mechanic is booked up, it's a sign that they're a popular and reputable place to bring your car.

If you need immediate repairs and they can't fit you in, however, you'll have to keep looking. That said, for less urgent matters, it's better to wait and get the best possible repairs for your vehicle.

Do They Offer Service Warranties?

Always ask a potential mechanic if they offer service and manufacturer's warranties. These act as a kind of insurance against faulty repairs or mechanical defects with parts.

If you don't check on this before getting repairs and you have more car issues after the mechanic is done, you may have to pay to have further repairs. Service warranties promise that any further repairs due to faulty service will be covered by the auto shop.

Manufacturer's warranties work in the same way but for faulty parts. If the mechanic installs a defective part in your vehicle, the warranty will allow you to take your car back into the shop to get a new part.

What's Their Speciality

A lot of auto shops specialize in a certain type of repairs. Depending on what's wrong with your car, you may have to seek out a particular type of mechanic.

If you're noticing screeching sounds or burning smells when you brake, for example, you'll need to take the car to a brake specialist. It's always a good idea to check an auto shop's website to see what type of services they have on offer.

At Phil's Service, we offer comprehensive auto care. Whether you're having problems with your engine or radiator, our diagnostic services will get to the root cause of your problems so you don't have to worry about your vehicle again.

Get Quotes

You should never agree to take your car into a shop without getting a quote first. In general, you should talk to at least 3 auto shops about your car problems and ask for estimates from each one.

Most mechanics will want to take a look a the car before telling you how much the repairs will cost. Under no circumstances should an auto shop make the repairs before telling you exactly what's wrong, what needs to be done, and how much it'll cost.

How's the Customer Service?

When you're talking to the representative at the auto shop about your car, pay close attention to the customer service you're getting. A good auto shop will be friendly and patient with its customers. Bad ones will make you feel stupid for not understanding the inner workings of your vehicle.

Auto shops thrive on good customer service. If they're clear and helpful in explaining what's wrong with your vehicle, you can probably trust them to fix it for the cheapest possible price.

Of All the Mechanic Shops in Killeen...

Follow these insider tips and you'll find a great auto mechanic to help you with your vehicle woes. Of all the mechanic shops in Killeen, Phil's Service is among the most reputable and respected.

We understand how intimidating it can be to bring your car into a new shop. Over 97% of our customers say they'd refer us to a friend, so you can trust us to take good care of your vehicle. Contact us today to schedule an appointment and we'll get you back on the road in no time.

Ron Phillips
    Phil's ServiceAuto Repair Shop in Killeen, TX$$$503 S 2nd St, Killeen, TX 76541254-616-1659service@philsservice.com
    Mon:08:00am - 05:30pm
    Tue:08:00am - 05:30pm
    Wed:08:00am - 05:30pm
    Thu:08:00am - 05:30pm
    Fri:08:00am - 05:30pm
    Sat:08:00am - 04:30pm
    Sun:Closed
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